FAQ – Sötsak

FAQs

Frequently Asked Questions

1. Where is Sötsak based?

We’re based in Houston, Texas, but we bring Swedish treats to customers all over the U.S.

2. Is your candy really from Sweden?

Yes. We source authentic Swedish candy directly from Sweden to ensure the best quality and taste.

1. Where do you ship?

We currently ship within the U.S.

2. How long does shipping take?

Orders typically arrive within 3-7 business days, depending on your location. You'll get tracking info as soon as your order ships.

3. Can I send candy as a gift?

Absolutely. Our candy makes the perfect gift. Just enter the recipient’s address at checkout.

1. What makes Swedish candy different?

Swedish candy is known for its bold flavors, real ingredients, and perfect balance of sweet and sour. It’s not just a treat—it’s an experience.

2. Is your candy gluten-free or vegan?

Some of our candies are gluten-free or vegan, but not all. Check our ingredient list on our product page for more details.

1. Do you offer bulk or corporate orders?

Yes! We work with companies to create unique gifts for employees, clients, and events. See our dedicated page for more details.

1. What if I have an issue with my order?

If something’s wrong, let us know at info@sotsak.com. We’ll do our best to make it right.

2. Do you accept returns?

Due to the perishable nature of our products, we don’t accept returns, but if there’s an issue with your order, reach out and we’ll sort it out.

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